Some customers have reported poor customer service, including being yelled at over the phone due to a language barrier, while others have experienced nice and helpful cashiers.

The lo mein has been described as decent but not as good as other restaurants, with some customers experiencing a strong vinegar taste or watery sauce.

Some customers would not recommend Lotus Pond due to poor customer service or food quality, while others have had positive experiences.

Some customers have reported poor take-out experiences, including being yelled at over the phone and receiving low-quality food.

Some customers have reported poor experiences, including low-quality food and rude customer service, while others have had more positive experiences.

Some customers have reported that the dishes lack flavor or have an unpleasant taste, while others have enjoyed their meals.

Some customers have reported poor experiences, including long wait times and low-quality food, which may make it less suitable for a quick and easy meal.

Some customers have reported that the food tastes like it has been prepared days in advance and microwaved before pickup, suggesting that freshness may be an issue.